How the Success of a Company Starts with Effective Communication
In terms of productivity, effective communication from managers, supervisors and the CEO, can play a significant role in the success of a business. When poor communication is common, employees can be less productive, more argumentative and unmotivated. As an overseer of your company, it is important to make sure that miscommunication isn’t affecting performance levels and morale in your company. This may seem simple; however, it does take some work to achieve maximum communication.
- Show Dedication
Share your passion for the mission of your business. When employees see their bosses engaged and committed, they will believe in the way things are done and become more productive. You want your communication to prove to them that you care for your employees.
It’s important to trust that your employees have the skills needed to do their job correctly. Constantly micro-managing or looking over their shoulder will only make them feel intimidated and not valued. Part of communicating effectively is making sure your team as the tools they need to do their job right.
- Be Visible.
This means being present and around so that your employees feel more connected with you. Get to know your staff with team building activities that not only help make your team stronger, but also hone in on important skills such as time management, strategic thinking and communication.
- Be Accepting of Feedback.
The best communicators understand that effective communication doesn’t just work one way. Whether it’s a scheduled meeting or impromptu chat, you should always be ready and willing to listen to your employees’ feedback of how things are run. Also, take their input seriously. If you don’t implement their suggestion, make sure you explain why you didn’t, so they still feel heard.
- Be Credible.
Building and maintaining credibility is an important part of effective communication. This means you must back your words up with action. If you have agreed to something, always keep your word. When you do, communicate to your staff that you did as you said you would. If you don’t follow through, you lose credibility and employees become disengaged and less likely to offer feedback or to be as productive.
- Be Honest.
Whether good or bad news, employees (and people in general) appreciate open communication and transparency. Being upfront will help to build trust with your staff. If they feel trusted, they will feel more obligated to do anexcellent jobevery day.
How Communication Helps Your Business
In your business, much time is spent actually communicating. This means that effective communication will only make you more successful in general. If it doesn’t exist in your business, the tasks and procedures that your staff are responsible for will lack as they won’t understand the deadline, the process or just how to do their job in general.
Good communication builds relationship, which at work, means happier and more productive employees. Having creative employees also comes from being able to communicate in a non-judgement zone. Because they feel they can express their ideas or their concerns, they feel more invested in their job. Ultimately, open communication creates a stronger team overall. A strong team means a more productive one that gets their jobs done effectively, all the time. That is exactly what a successful business needs to only get better and better.